tag:status.workpath.com,2005:/historyWorkpath Status - Incident History2024-03-29T06:22:39+01:00Workpathtag:status.workpath.com,2005:Incident/181065132023-08-10T15:00:00+02:002023-08-10T17:10:13+02:00Login not working for some customers<p><small>Aug <var data-var='date'>10</var>, <var data-var='time'>15:00</var> CEST</small><br><strong>Resolved</strong> - Some customers are not able to log in to Workpath. Our staff has identified the issue, and is rolling out a fix. Customers with an active session in Workpath are not affected.</p>tag:status.workpath.com,2005:Incident/130682792022-11-14T19:08:07+01:002022-11-14T19:08:07+01:00Regular Maintenance<p><small>Nov <var data-var='date'>14</var>, <var data-var='time'>19:08</var> CET</small><br><strong>Completed</strong> - The scheduled maintenance has been completed.</p><p><small>Nov <var data-var='date'>14</var>, <var data-var='time'>19:08</var> CET</small><br><strong>Scheduled</strong> - We will be undergoing scheduled maintenance during this time.</p><p><small>Nov <var data-var='date'>14</var>, <var data-var='time'>18:31</var> CET</small><br><strong>In progress</strong> - Scheduled maintenance is currently in progress. We will provide updates as necessary.</p><p><small>Nov <var data-var='date'>14</var>, <var data-var='time'>17:58</var> CET</small><br><strong>Scheduled</strong> - We will be undergoing scheduled maintenance during this time.</p>tag:status.workpath.com,2005:Incident/99021612022-05-03T21:00:22+02:002022-05-03T21:00:22+02:00Regular Schedule maintenance<p><small>May <var data-var='date'> 3</var>, <var data-var='time'>21:00</var> CEST</small><br><strong>Completed</strong> - The scheduled maintenance has been completed.</p><p><small>May <var data-var='date'> 3</var>, <var data-var='time'>19:00</var> CEST</small><br><strong>In progress</strong> - Scheduled maintenance is currently in progress. We will provide updates as necessary.</p><p><small>May <var data-var='date'> 3</var>, <var data-var='time'>11:53</var> CEST</small><br><strong>Scheduled</strong> - We will be undergoing scheduled maintenance during this time.</p>tag:status.workpath.com,2005:Incident/97129272022-04-05T15:06:17+02:002022-04-05T15:06:17+02:00Increased Loading Times on our Webapp<p><small>Apr <var data-var='date'> 5</var>, <var data-var='time'>15:06</var> CEST</small><br><strong>Resolved</strong> - Our systems are back to normal, we'll be investigating the root cause.</p><p><small>Apr <var data-var='date'> 5</var>, <var data-var='time'>14:31</var> CEST</small><br><strong>Investigating</strong> - Workpath is currently experiencing increased loading times. Our Team is investigating.</p>tag:status.workpath.com,2005:Incident/95549412022-03-16T10:26:01+01:002022-03-16T10:26:01+01:00Login issues<p><small>Mar <var data-var='date'>16</var>, <var data-var='time'>10:26</var> CET</small><br><strong>Resolved</strong> - The issue has been resolved.</p><p><small>Mar <var data-var='date'>16</var>, <var data-var='time'>10:00</var> CET</small><br><strong>Monitoring</strong> - The fix has been deployed. We are currently monitoring it.</p><p><small>Mar <var data-var='date'>16</var>, <var data-var='time'>09:10</var> CET</small><br><strong>Identified</strong> - We identified the issue and are working on a fix</p><p><small>Mar <var data-var='date'>16</var>, <var data-var='time'>09:00</var> CET</small><br><strong>Investigating</strong> - Customers are not able to log in to Workpath.</p>tag:status.workpath.com,2005:Incident/92729982022-02-08T17:30:00+01:002022-02-09T11:00:11+01:00Login issues<p><small>Feb <var data-var='date'> 8</var>, <var data-var='time'>17:30</var> CET</small><br><strong>Resolved</strong> - Some customers were not able to access/log in to Workpath, and saw an error "Account not found" instead. The error was detected and resolved by our team within 60 minutes.</p>tag:status.workpath.com,2005:Incident/90815142022-01-15T14:00:39+01:002022-01-15T14:00:39+01:00Infrastructure Maintenance<p><small>Jan <var data-var='date'>15</var>, <var data-var='time'>14:00</var> CET</small><br><strong>Completed</strong> - The scheduled maintenance has been completed.</p><p><small>Jan <var data-var='date'>15</var>, <var data-var='time'>12:00</var> CET</small><br><strong>In progress</strong> - Scheduled maintenance is currently in progress. We will provide updates as necessary.</p><p><small>Jan <var data-var='date'>14</var>, <var data-var='time'>14:51</var> CET</small><br><strong>Scheduled</strong> - Workpath will be unavailable while we perform scheduled maintenance on our infrastructure.</p>tag:status.workpath.com,2005:Incident/87744912021-12-06T22:10:56+01:002021-12-06T22:10:56+01:00Regular Maintenance<p><small>Dec <var data-var='date'> 6</var>, <var data-var='time'>22:10</var> CET</small><br><strong>Completed</strong> - The scheduled maintenance has been completed.</p><p><small>Dec <var data-var='date'> 6</var>, <var data-var='time'>21:26</var> CET</small><br><strong>Update</strong> - Scheduled maintenance is still in progress. We will provide updates as necessary.</p><p><small>Dec <var data-var='date'> 6</var>, <var data-var='time'>21:25</var> CET</small><br><strong>Update</strong> - Scheduled maintenance is currently in progress. We will provide updates as necessary.</p><p><small>Dec <var data-var='date'> 6</var>, <var data-var='time'>21:17</var> CET</small><br><strong>In progress</strong> - Scheduled maintenance is currently in progress. We will provide updates as necessary.</p><p><small>Dec <var data-var='date'> 6</var>, <var data-var='time'>21:16</var> CET</small><br><strong>Scheduled</strong> - We will be undergoing scheduled maintenance during this time.</p>tag:status.workpath.com,2005:Incident/87349302021-12-01T21:29:06+01:002021-12-01T21:29:06+01:00Cloud Migration company.workpath.com<p><small>Dec <var data-var='date'> 1</var>, <var data-var='time'>21:29</var> CET</small><br><strong>Completed</strong> - The scheduled maintenance has been completed.</p><p><small>Dec <var data-var='date'> 1</var>, <var data-var='time'>19:08</var> CET</small><br><strong>In progress</strong> - Scheduled maintenance is currently in progress. We will provide updates as necessary.</p><p><small>Dec <var data-var='date'> 1</var>, <var data-var='time'>19:07</var> CET</small><br><strong>Scheduled</strong> - We will be undergoing scheduled maintenance during this time.</p>tag:status.workpath.com,2005:Incident/72162582021-06-10T20:16:27+02:002021-06-10T20:16:27+02:00Scheduled Maintenance<p><small>Jun <var data-var='date'>10</var>, <var data-var='time'>20:16</var> CEST</small><br><strong>Completed</strong> - The scheduled maintenance has been completed.</p><p><small>Jun <var data-var='date'>10</var>, <var data-var='time'>20:01</var> CEST</small><br><strong>In progress</strong> - Scheduled maintenance is currently in progress. We will provide updates as necessary.</p><p><small>Jun <var data-var='date'>10</var>, <var data-var='time'>15:07</var> CEST</small><br><strong>Scheduled</strong> - We will be undergoing scheduled maintenance during this time.</p>tag:status.workpath.com,2005:Incident/70320992021-05-18T18:03:25+02:002021-05-18T19:09:58+02:00Deployment causing infinite login loop<p><small>May <var data-var='date'>18</var>, <var data-var='time'>18:03</var> CEST</small><br><strong>Resolved</strong> - Issue resolved. The issue occured at 17:23 when we deployed some changes related to storing server data. This change didn’t correctly check if a user is authenticated, resulting in an infinite loop.</p><p><small>May <var data-var='date'>18</var>, <var data-var='time'>17:53</var> CEST</small><br><strong>Investigating</strong> - We are investigating an outage that is preventing Workpath users from logging in to the Workpath platform.</p>tag:status.workpath.com,2005:Incident/69256222021-05-05T12:45:17+02:002021-05-05T12:53:42+02:00Workpath outage for some customers<p><small>May <var data-var='date'> 5</var>, <var data-var='time'>12:45</var> CEST</small><br><strong>Resolved</strong> - At 12:00 PM our Infrastructure Provider experienced connectivity issues, as a result some customers were affected by an outage lasting until 12:45 PM. <br /><br />We are investigating the root cause.</p><p><small>May <var data-var='date'> 5</var>, <var data-var='time'>12:04</var> CEST</small><br><strong>Update</strong> - We are continuing to investigate this issue.</p><p><small>May <var data-var='date'> 5</var>, <var data-var='time'>12:03</var> CEST</small><br><strong>Investigating</strong> - We are investigating an outage that is impacting some Workpath customers. We will provide more details within the next hour.</p>tag:status.workpath.com,2005:Incident/64520632021-03-04T20:38:31+01:002021-03-04T20:38:31+01:00Infrastructure Migration<p><small>Mar <var data-var='date'> 4</var>, <var data-var='time'>20:38</var> CET</small><br><strong>Completed</strong> - The scheduled maintenance has been completed.</p><p><small>Mar <var data-var='date'> 4</var>, <var data-var='time'>20:30</var> CET</small><br><strong>In progress</strong> - Scheduled maintenance is currently in progress. We will provide updates as necessary.</p><p><small>Mar <var data-var='date'> 4</var>, <var data-var='time'>11:54</var> CET</small><br><strong>Scheduled</strong> - We expect systems to be unavailable no more than a few minutes.</p>tag:status.workpath.com,2005:Incident/58338772020-12-19T22:01:15+01:002020-12-19T22:01:15+01:00Scheduled Maintenance<p><small>Dec <var data-var='date'>19</var>, <var data-var='time'>22:01</var> CET</small><br><strong>Completed</strong> - The scheduled maintenance has been completed.</p><p><small>Dec <var data-var='date'>19</var>, <var data-var='time'>21:15</var> CET</small><br><strong>In progress</strong> - Scheduled maintenance is currently in progress. We will provide updates as necessary.</p><p><small>Dec <var data-var='date'>18</var>, <var data-var='time'>14:58</var> CET</small><br><strong>Scheduled</strong> - We will be undergoing scheduled maintenance during this time.</p>tag:status.workpath.com,2005:Incident/48535452020-08-16T06:50:30+02:002020-08-16T06:50:30+02:00Maintenance<p><small>Aug <var data-var='date'>16</var>, <var data-var='time'>06:50</var> CEST</small><br><strong>Completed</strong> - The scheduled maintenance has been completed.</p><p><small>Aug <var data-var='date'>16</var>, <var data-var='time'>06:21</var> CEST</small><br><strong>In progress</strong> - Scheduled maintenance is currently in progress. We will provide updates as necessary.</p><p><small>Aug <var data-var='date'>14</var>, <var data-var='time'>14:50</var> CEST</small><br><strong>Scheduled</strong> - We will be undergoing scheduled maintenance during this time.</p>tag:status.workpath.com,2005:Incident/44482842020-06-27T01:29:55+02:002020-06-27T01:29:55+02:00Scheduled System Maintenance<p><small>Jun <var data-var='date'>27</var>, <var data-var='time'>01:29</var> CEST</small><br><strong>Completed</strong> - The scheduled maintenance has been completed.</p><p><small>Jun <var data-var='date'>27</var>, <var data-var='time'>01:01</var> CEST</small><br><strong>In progress</strong> - Scheduled maintenance is currently in progress. We will provide updates as necessary.</p><p><small>Jun <var data-var='date'>24</var>, <var data-var='time'>12:36</var> CEST</small><br><strong>Scheduled</strong> - We will be undergoing scheduled maintenance during this time.</p>tag:status.workpath.com,2005:Incident/39256012020-04-21T11:13:38+02:002020-04-21T11:13:38+02:00Investigating issues with the Workpath platform<p><small>Apr <var data-var='date'>21</var>, <var data-var='time'>11:13</var> CEST</small><br><strong>Resolved</strong> - This incident has been resolved.</p><p><small>Apr <var data-var='date'>21</var>, <var data-var='time'>09:58</var> CEST</small><br><strong>Update</strong> - We are continuing to monitor for any further issues.</p><p><small>Apr <var data-var='date'>21</var>, <var data-var='time'>09:46</var> CEST</small><br><strong>Monitoring</strong> - A fix has been implemented and we are monitoring the results.</p><p><small>Apr <var data-var='date'>21</var>, <var data-var='time'>09:44</var> CEST</small><br><strong>Investigating</strong> - We are investigating issues with the Workpath platform and will provide updates here soon.</p>tag:status.workpath.com,2005:Incident/35210202020-02-06T05:00:33+01:002020-02-06T05:00:33+01:00Infrastructure Migration<p><small>Feb <var data-var='date'> 6</var>, <var data-var='time'>05:00</var> CET</small><br><strong>Completed</strong> - The scheduled maintenance has been completed.</p><p><small>Feb <var data-var='date'> 6</var>, <var data-var='time'>03:30</var> CET</small><br><strong>In progress</strong> - Scheduled maintenance is currently in progress. We will provide updates as necessary.</p><p><small>Feb <var data-var='date'> 4</var>, <var data-var='time'>16:01</var> CET</small><br><strong>Scheduled</strong> - We will be undergoing scheduled maintenance during this time.</p>tag:status.workpath.com,2005:Incident/34464712020-01-19T13:19:32+01:002020-01-19T13:19:32+01:00Infrastructure Migration<p><small>Jan <var data-var='date'>19</var>, <var data-var='time'>13:19</var> CET</small><br><strong>Completed</strong> - Scheduled maintenance is still in progress. We will provide updates as necessary.</p><p><small>Jan <var data-var='date'>19</var>, <var data-var='time'>13:01</var> CET</small><br><strong>In progress</strong> - Scheduled maintenance is currently in progress. We will provide updates as necessary.</p><p><small>Jan <var data-var='date'>19</var>, <var data-var='time'>12:35</var> CET</small><br><strong>Scheduled</strong> - The Workpath platform will not be reachable during this time.</p>tag:status.workpath.com,2005:Incident/29226732019-08-27T15:24:30+02:002019-08-27T15:24:30+02:00Test Slack Integration<p><small>Aug <var data-var='date'>27</var>, <var data-var='time'>15:24</var> CEST</small><br><strong>Completed</strong> - The scheduled maintenance has been completed.</p><p><small>Aug <var data-var='date'>27</var>, <var data-var='time'>15:23</var> CEST</small><br><strong>In progress</strong> - Scheduled maintenance is currently in progress. We will provide updates as necessary.</p><p><small>Aug <var data-var='date'>27</var>, <var data-var='time'>15:22</var> CEST</small><br><strong>Scheduled</strong> - Testing if our statuspage.io integration still works ;)</p>tag:status.workpath.com,2005:Incident/28438802019-08-10T19:40:31+02:002019-08-10T19:40:32+02:00Scaling up the database system<p><small>Aug <var data-var='date'>10</var>, <var data-var='time'>19:40</var> CEST</small><br><strong>Completed</strong> - The scheduled maintenance has been completed.</p><p><small>Aug <var data-var='date'>10</var>, <var data-var='time'>19:10</var> CEST</small><br><strong>In progress</strong> - Scheduled maintenance is currently in progress. We will provide updates as necessary.</p><p><small>Aug <var data-var='date'>10</var>, <var data-var='time'>19:04</var> CEST</small><br><strong>Scheduled</strong> - We will be undergoing scheduled maintenance during this time.</p>tag:status.workpath.com,2005:Incident/28195252019-08-06T00:43:05+02:002019-08-06T00:43:05+02:00Investigating issues with the Workpath platform<p><small>Aug <var data-var='date'> 6</var>, <var data-var='time'>00:43</var> CEST</small><br><strong>Resolved</strong> - The incident has been resolved.</p><p><small>Aug <var data-var='date'> 6</var>, <var data-var='time'>00:37</var> CEST</small><br><strong>Monitoring</strong> - An issue with our underlying infrastructure was identified and fixed. The service is fully restored at the time. We are monitoring the situation.</p><p><small>Aug <var data-var='date'> 6</var>, <var data-var='time'>00:20</var> CEST</small><br><strong>Investigating</strong> - We are investigating issues with the Workpath platform and will provide updates here soon.</p>